Terms and Conditions

Refund Policy

The full amount due will be refunded without any deductions if the client has paid but has not benefited from the service or received any programs. For example, if the payment was made an hour ago and an emergency occurred, and the client requested a refund without using any part of the service, the refund may be issued within a maximum period of one month. After one month, no refund will be provided.

There is no refund for any part of the amount once the customer starts the service and receives any of the programs or benefits from our services. This includes, but is not limited to, training programs, nutrition programs, follow-up sessions, calls, or any other form of service. Regardless of how long the subscription is or when the service starts, as long as the customer has accessed or benefited from any part of the service and work has been carried out on their behalf, the paid amount is non-refundable.  - Transfer of service from one person to another:- If the customer requests to transfer his membership to another customer, for example a member of his family or friends, the membership is transferred after paying an amount of only 250 Egyptian pounds or 10 dollars transfer fees and creating a file for the new trainee.

Transfer of service from one person to another

If the customer requests to transfer his membership to another customer for example, a member of his family or friends, the membership is transferred after paying only 250 Egyptian pounds or 10 dollars transfer fees and creating a file for the new trainee.

Service Suspension or Freezing

The client is permitted to freeze the service only once, for a maximum period of one (1) month, provided that payment has been completed and the service has not yet started, and that no training or nutrition programs have been delivered or activated. If the service has started or any part of it has been received, the client’s right to request suspension or freezing is permanently forfeited, and no extensions or additional freezing shall be permitted under any circumstances. Upon expiration of the permitted freeze period, the service shall automatically resume, and the client shall have no right to request suspension or postponement again.

Copyright

It is not permissible to use any material from this website or reproduce or transfer it in whole or in part — in any form and by any means, whether by electronic or mechanical methods, including photographic reproduction, or recording or using any system of information storage and retrieval systems.

Service Provision Rights

We reserve the right to refuse providing our services to any person at any time.

If any client under the age of 18 subscribes, the approval of a parent or legal guardian is required before activating the subscription. The company has the right to contact the parent or legal guardian to verify the approval and follow up on any matters related to the service.

Medical Disclaimer and Scope of Services

SAMA Fit specializes in providing fitness coaching, general nutrition guidance, and healthy lifestyle support with the purpose of promoting physical fitness, body composition improvement, and sustainable healthy habits.

Nature of Services

SAMA Fit provides fitness coaching, general nutrition guidance, and healthy lifestyle support only. These services are intended to promote overall wellness and physical fitness and do not constitute medical or clinical nutrition services.

⁠No Medical Practice or Clinical Nutrition Services

The programs, recommendations, and information provided by SAMA Fit are not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered a substitute for professional medical advice, diagnosis, treatment, or licensed healthcare services.

Neither SAMA Fit nor any member of its team claims to be acting as a physician, healthcare provider, or clinical nutrition practitioner, and no medical diagnosis, treatment, or clinical nutrition services are provided.

No Prescription or Therapeutic Interventions

SAMA Fit and its team do not prescribe medications, injections, therapeutic protocols, or any form of medical intervention.

SAMA Fit does not provide disease management, medical treatment, or clinical nutrition services.

Medical Conditions

Clients with medical conditions, chronic diseases, special health concerns, or those taking medications are responsible for consulting their physician or licensed healthcare professional before participating in any fitness or nutrition program.

SAMA Fit reserves the right to refuse, suspend, or discontinue services for any individual whose condition requires medical supervision, specialized clinical nutrition care, or advanced healthcare support, in the interest of client safety.

Previous Injuries and Movement Support

In cases involving previous injuries or movement limitations, SAMA Fit’s role is limited to providing general guidance regarding safe exercise execution, movement quality, and injury risk reduction.

Where a physical therapist is part of the support team, their role is limited to providing movement and exercise guidance intended to help clients perform exercises safely and correctly. Such guidance does not constitute medical diagnosis, physical therapy treatment, rehabilitation services, or any other healthcare service.

Clients are responsible for consulting their physician or licensed healthcare professional whenever their condition requires medical evaluation or treatment.

Exercise Participation and Personal Responsibility

By participating in any physical activity or training program provided by SAMA Fit, clients accept responsibility for exercising safely and in accordance with their own physical abilities and health conditions.

In the event of previous injuries, medical conditions, physical limitations, or unusual symptoms experienced during exercise, clients should immediately discontinue participation and seek advice from their physician or licensed healthcare professional before continuing.

Client Responsibility

Clients acknowledge that all information provided to SAMA Fit is accurate and complete and agree to disclose any medical conditions, injuries, medications, or physical limitations that may affect their ability to safely participate in exercise or nutrition programs.

Results Disclaimer

Results vary from person to person and depend on numerous factors, including adherence, lifestyle habits, physical activity levels, and individual differences.

Accordingly, SAMA Fit does not guarantee specific outcomes or results within any particular timeframe.

Limitation of Liability

SAMA Fit shall not be held liable for any injury, damage, or adverse outcome resulting from misuse of information, failure to follow instructions, improper exercise execution, failure to disclose medical conditions or injuries, or disregard of safety recommendations.

⁠Information Provided

All information, content, and services provided by SAMA Fit are intended solely for fitness, general nutrition, and healthy lifestyle purposes. Such information is general in nature and is not intended to diagnose, treat, or provide clinical nutrition services, nor should it be considered a substitute for professional medical care.

Individuals with medical conditions, previous injuries, or special health concerns should consult their physician or licensed healthcare professional before starting or continuing any exercise or nutrition program.

Acknowledgment and Acceptance of Services

By using SAMA Fit’s services, the client acknowledges, understands, and agrees that all programs and services provided by SAMA Fit fall solely within the scope of fitness coaching, general nutrition guidance, and healthy lifestyle support.

The client further acknowledges that such services do not constitute medical diagnosis, medical treatment, clinical nutrition services, physical rehabilitation, or any other form of healthcare service and are not intended to replace professional medical advice, diagnosis, treatment, or specialized healthcare.

Participation in any program or service provided by SAMA Fit is voluntary and undertaken at the client’s own discretion and responsibility.

The client confirms that they have read, understood, and accepted SAMA Fit’s Terms and Conditions and Medical Disclaimer and acknowledge that individual results may vary. Accordingly, SAMA Fit does not guarantee specific outcomes or results within any particular timeframe.